Privacy policy according to the General Data Protection Regulation (DSGVO)
I. Name and address of the person responsible
The person
responsible within the meaning of the General Data Protection Regulation
and other national data protection laws of the member states as well as
other data protection regulations is:
Susanne Rikus-Himmelreich
Haderslebener Straße 21 d
12163 Berlin-Steglitz
Tel .: + 49-172-1974480
Fax: + 49-30-885 30 780
Email: info@alohana.de
II. Name and address of the data protection officer
The data protection officer of the responsible person is:
Susanne Rikus-Himmelreich
Haderslebener Straße 21 d
12163 Berlin-Steglitz
Tel .: +49 172-1974480
Fax: + 49-30-885 30 780
Email: info@alohana.de
2. General Information on Data Processing
We process personal data only to the extent necessary to provide a functional website, respond to inquiries, and deliver our services.
Legal Basis
Processing is based on:
- Art. 6 (1) lit. a GDPR (consent)
- Art. 6 (1) lit. b GDPR (contract / pre-contractual measures)
- Art. 6 (1) lit. f GDPR (legitimate interest)
3. Hosting and Server Log Files
When you visit our website, data is automatically collected by the hosting provider:
- IP address
- Date and time of access
- Browser type
- Operating system
- Referrer URL
This data is processed to ensure the technical functionality and security of the website (Art. 6 (1) lit. f GDPR).
4. Cookies and Consent
We use cookies and similar technologies.
- Necessary cookies are used without consent
- All other cookies (e.g. analytics) require your prior consent
Legal basis:
- § 25 TDDDG
- Art. 6 (1) lit. a GDPR
You can withdraw your consent at any time.
5. Contact
If you contact us (email or form), we process your data to handle your request.
Legal basis:
Art. 6 (1) lit. b GDPR
6. Appointment Booking via Calendly
We use Calendly (Calendly LLC, USA) to schedule appointments.
Data processed may include:
- Name
- Email address
- Appointment details
- Any additional information you provide
Processing is carried out for appointment organization (Art. 6 (1) lit. b GDPR).
Data may be transferred to the USA.
Such transfers are based on Standard Contractual Clauses (Art. 46 GDPR).
7. Newsletter via Mailchimp
We use Mailchimp (Intuit Inc., USA) to send newsletters.
When you subscribe, we process:
- Email address
- Name (if provided)
Subscription is based on your consent (Art. 6 (1) lit. a GDPR) and uses a double opt-in process.
You can unsubscribe at any time via the link in the email.
Data may be transferred to the USA under Standard Contractual Clauses.
8. Analytics via Google Analytics
We use Google Analytics 4 (Google Ireland Limited).
Google Analytics helps us understand how visitors use our website.
Processing includes:
- usage data
- interaction data
- device information
Analytics is only used with your consent
(Art. 6 (1) lit. a GDPR, § 25 TDDDG).
IP anonymization is enabled.
Data transfer to the USA may occur and is based on Standard Contractual Clauses.
You can withdraw your consent at any time.
9. Embedded Videos via YouTube
We embed YouTube videos (Google Ireland Limited).
When you play a video, a connection to YouTube servers is established and personal data (e.g. IP address) may be transmitted.
This only occurs with your consent (Art. 6 (1) lit. a GDPR).
10. Social Media Links (Instagram & Facebook)
Our website contains links to our profiles on Instagram and Facebook.
No personal data is transmitted automatically when visiting our website.
Data is only processed when you actively click the links.
11. Data Retention
We retain personal data only as long as necessary for the respective purpose or as required by law.
12. Your Rights
You have the following rights:
- Access (Art. 15 GDPR)
- Rectification (Art. 16 GDPR)
- Erasure (Art. 17 GDPR)
- Restriction (Art. 18 GDPR)
- Data portability (Art. 20 GDPR)
- Objection (Art. 21 GDPR)
- Withdrawal of consent
13. Right to Lodge a Complaint
You have the right to lodge a complaint with a data protection authority if you believe your data is being processed unlawfully.
14. Updates
We may update this Privacy Policy to reflect legal or technical changes.
Last updated: April 2026